
Home Delivery Market in India By Goods (Perishable and Non-perishable), By Type (Self-delivery, Shared Delivery, Third-party Delivery), and By Cities (Delhi, Kolkata, Bangalore, Mumbai, and Other cities) – Forecast up to 2025
- September, 2019
- Domain: ICT - Software & Services,digital technologies






- Get Free 10% Customization in this Report
This market research report includes a detailed segmentation of the home delivery market in India by goods (perishable and non-perishable), by type (self-delivery, shared delivery, and third-party delivery), and by cities (Delhi, Kolkata, Bangalore, Mumbai, and other cities). Perishable goods include processed food (ready to eat) and non-processed food (fruits, vegetables, and other edibles). Non-perishable goods include large home appliances (electronics & accessories), small home appliances, cosmetics & toiletries (daily use products), clothing & accessories, books & documents, and others (entertainment, media). The market research report identifies Amazon Transport Services (Amazon), Ekart Logistics, Uber Eats, Swiggy, Zomato, DHL, Blue Dart, FedEx, and Microlise as the major vendors operating in the home delivery market in India.
Overview of the Home Delivery Market in India
According to Infoholic Research, the home delivery market in India will grow at a rate of over 23% during the forecast period 2019–2025. The market for home delivery in India is predominantly driven by increasing consumer spending and changing consumer lifestyle. Additionally, an increase in the number of working women, along with the demographics of India, is further boosting the growth of the home delivery market in India.
According to an analysis, perishable goods (food and restaurant-related services) accounted for the highest CAGR in the home delivery market in India in 2018. With the presence of several vendors in the market and increasing adoption of home delivery services by consumers, this segment is expected to significantly contribute to the growth of the home delivery market in India during the forecast period.
Home Delivery Market in India Research Competitive Analysis and Key Vendors
The report covers and analyzes the key vendors in the home delivery market in India. Major vendors are increasingly developing products and investments in this market, and as a result, the home delivery market in India is expected to grow at a significant pace in the coming years. The key players in the home delivery market in India are adopting various organic as well as inorganic growth strategies such as mergers & acquisitions, collaborations & partnerships, joint ventures, expansions, and few other strategies to gain a competitive advantage in the market.
Few of the Key Vendors in the Home Delivery Market in India
- Amazon Transport Services (Amazon)
- Ekart Logistics
- Uber Eats
- Swiggy
- Zomato
- DHL
- Blue Dart
- FedEx
- Microlise
There are numerous other vendors that have been studied based on the portfolio, geographical presence, marketing & distribution channels, revenue generation, and significant investments in R&D for analysis of the entire ecosystem.
Home Delivery Market in India By Goods
- Perishable Goods
- Processed Foods (Ready to Eat)
- Non-processed Foods (Fruits, Vegetables, and Other Edibles)
- Non-perishable Goods
- Large Home Appliances (Electronics & Accessories)
- Small Home Appliances
- Cosmetics & Toiletries (Daily Use Products)
- Clothing & Accessories
- Books & Documents
- Others (Entertainment & Media)
Among these, the perishable goods segment is expected to grow at a significant rate due to the increasing adoption of online food delivery services.
Home Delivery Market in India By Type
- Self-delivery (Owned and Operated)
- Shared Delivery (Aggregators)
- Third-party Delivery (Packers & Movers and Other Logistic Services)
On the basis of delivery type analysis, self-delivery and shared delivery will have significant shares in the home delivery market in India due to changes in routine, lifestyle, and food habits.
Home Delivery Market in India By Cities
- Delhi
- Kolkata
- Bangalore
- Mumbai
- Other Cities
Developed cities in India will have a significant contribution toward the home delivery market in India during the forecast period 2019–2025, predominately due to increasing consumer spending and rising income levels.
Home Delivery Market in India Benefits
The report provides an in-depth analysis of the home delivery market in India. By utilizing an online platform, retailers are adopting several technologies to enhance the consumer experience by offering home delivery services. Additionally, the rising number of food-delivery startups and delivery aggregators will further boost the growth of the home delivery market in India.
eRetailers are continuously developing their delivery services to enhance the consumer experience. Organizations are expanding delivery stations to increase the delivery reach and speed. For instance, Amazon has announced that it will launch its delivery station in Pune, which is its largest delivery station in India.
eCommerce in India is expected to surpass $108 billion in revenue by 2022, which is among the fastest-growing e-commerce market globally. In this industry, the online food & restaurant service providers are growing at a rapid pace, creating a challenging environment for the brick-and-mortar restaurant business in India.
Currently, numerous home delivery players are offering several solutions that are being used across online retailers. The report discusses the market in terms of goods, type, and cities. Further, the report provides details about the major challenges and drivers impacting the market growth.
1 Executive Summary
1.1 Synopsis of Key Findings
2 Industry Outlook
2.1 Overview
2.2 Key Industry Trends
3 Market Snapshot
3.1 Total Addressable Market
3.2 Segmented Addressable Market
3.2.1 PEST Analysis
3.2.2 Porter’s Five Force Analysis
3.3 Related Markets
4 Market Characteristics
4.1 Market Evolution
4.1.1 Ecosystem
4.2 Market Trends and Impact
4.2.1 Cash on Delivery Models
4.2.2 Online Payment Models
4.3 Market Segmentation
4.4 Market Dynamics
4.4.1 Market Drivers
4.4.2 Market Restraints
4.4.3 Market Opportunities
4.4.4 DRO – Impact Analysis
5 Home Delivery Market in India, By Goods
5.1 Overview
5.2 Perishable Goods
5.2.1 Processed Foods (Ready to Eat)
5.2.2 Non-processed Foods (Fruits, Vegetables, and Other Edibles)
5.3 Non-perishable Goods
5.3.1 Large Home Appliances (Electronics & Accessories)
5.3.2 Small Home Appliances
5.3.3 Cosmetics & Toiletries (Daily Use Products)
5.3.4 Clothing & Accessories
5.3.5 Books & Documents
5.3.6 Others (Entertainment, Media)
6 Home Delivery Market in India, By Type
6.1 Self-Delivery (Owned and Operated)
6.2 Shared Delivery (Aggregators)
6.3 Third-party Delivery (Packers & Movers, Other Logistic Services)
7 Home Delivery Market in India, By Cities
7.1 Delhi
7.2 Kolkata
7.3 Bangalore
7.4 Mumbai
7.5 Other Cities
8 Competitive Landscape
8.1 Competitor Analysis
8.2 Product/Offerings Portfolio Analysis
8.3 Market Developments
8.3.1 Mergers & Acquisitions (M&A), Expansions, Partnerships
8.3.2 Business Restructuring
8.3.3 Product Launches & Exhibitions
9 Vendors Profile
9.1 Amazon Transport Services
9.1.1 Analyst Opinion
9.1.2 Business Analysis
9.2 EKart Logistics
9.2.1 Analyst Opinion
9.2.2 Business Analysis
9.3 Uber Eats
9.3.1 Analyst Opinion
9.3.2 Business Analysis
9.4 Swiggy
9.4.1 Analyst Opinion
9.4.2 Business Analysis
9.5 Zomato
9.5.1 Analyst Opinion
9.5.2 Business Analysis
9.6 DHL
9.6.1 Analyst Opinion
9.6.2 Business Analysis
9.7 BlueDart
9.7.1 Analyst Opinion
9.7.2 Business Analysis
9.8 FedEx
9.8.1 Analyst Opinion
9.8.2 Business Analysis
9.9 Dunzo
9.9.1 Analyst Opinion
9.9.2 Business Analysis
9.10 Microlise
9.10.1 Analyst Opinion
9.10.2 Business Analysis
10 Companies to Watch for
11 Annexure
11.1 Report Scope
11.2 Market Definition
11.3 Research Methodology
11.3.1 Data Collation & In-house Estimation
11.3.2 Market Triangulation
11.3.3 Forecasting
11.4 Study Declarations
11.5 Report Assumptions
11.6 Stakeholders
11.7 Abbreviations
Research Framework
Infoholic research works on a holistic 360° approach in order to deliver high quality, validated and reliable information in our market reports. The Market estimation and forecasting involves following steps:
- Data Collation (Primary & Secondary)
- In-house Estimation (Based on proprietary data bases and Models)
- Market Triangulation
- Forecasting

Market related information is congregated from both primary and secondary sources.
Primary sources
involved participants from all global stakeholders such as Solution providers, service providers, Industry associations, thought leaders etc. across levels such as CXOs, VPs and managers. Plus, our in-house industry experts having decades of industry experience contribute their consulting and advisory services.
Secondary sources
include public sources such as regulatory frameworks, government IT spending, government demographic indicators, industry association statistics, and company publications along with paid sources such as Factiva, OneSource, Bloomberg among others.